If your refrigerator or freezer stops working, check for a loose plug, a tripped circuit breaker or blown fuse, or a temperature control accidentally turned off. If these are all working, test the socket by plugging in a lamp. If it lights, the problem is in the appliance or its cord; if not, the socket or house wiring is at fault. Until you can get it fixed, plug the unit into another socket, but be sure any extension cord you use is rated the same amperage as the unit.
Water on the floor suggests the drain tray is placed incorrectly or is cracked and needs replacing. Or maybe the drain tube, if there is one, is clogged; if so, use a meat baster to flush hot water through the tube and unclog it.
Cooling problems
Make sure the temperature control is turned on. If it is, change it to a colder setting; and then wait 24 hours to see if it needs adjusting further.
Check that the door is sealed tightly. If the seal is damaged, replace it. If it's in good condition, the refrigerator is probably incorrectly positioned on the floor; adjust the levelling legs or rollers.
Check the condenser coils at the base or the back of the refrigerator; if dust has collected on them, the unit won't cool properly. Clean the coils regularly with the brush or crevice attachment on your vacuum cleaner.
